Recordings

Recordings are sound files that can be used for the IVR Menu (Auto Attendant). They are managed from Application -> Recordings. From there, you can add, upload, rename, update, and delete recordings. If you set up speech and transcribe, recordings can be created with text-to-speech or existing recordings can be transcribed.

Dial *732 to create a recording, or upload a 16-bit 8khz/16khz mono WAV file. Click here for the youtube video.

The PIN number that is required is displayed on the recordings page in the description.

Note

Pin number is recommended, but can be left empty if no pin number is desired, then pin_number=

Create a Recording

  1. Dial *732 and wait for the voice prompt

  2. Enter the password (pin_number) followed by the pound sign# Enter at least a 3-digit number. This will label the recording file. (recording100.wav)

  3. Start talking to make the recording after the voice prompt and press the pound key #

  4. Press 1 to accept the recording, then hang up or press 2 to start over.

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Edit Recording

  1. Click the edit pencil icon.

  2. Rename as needed.

  3. Click Save to save the changes.

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Applying Recordings

Once you have a recording made, you can use the recordings in different areas of FusionPBX. Custom IVRs and phrases would be the typical uses.

Dialplan

To view or change the pin number, go to Dialplan > Dialplan Manager > Click on Recordings on the dialplan details page, look for the pin_number= near the bottom.

Recordings Default Settings

Click the link above for the Recordings default settings.