ApplicationsΒΆ
In the Applications menu (Apps) section you will find Bridges, Call Block, Call Broadcast, Call Center, Call Detail Records, Call Flows, Conference Center, Conference Controls, Conference Profiles, Contacts, Fax Server, Follow Me, Grandstream Wave, IVR Menu, Music on Hold, Operator Panel, Phrases, Queues, Recordings, Ring Groups, Streams, Time Conditions and Voicemail. Other apps can be added also.
- Bridges
- Call block
- Call Broadcast
- Call Center
- Call Center Queues
- Call Center Agents
- Call Center Agent Fields
- Call Center Strategies
- Agents
- Music On Hold
- Record
- Time base score
- Time base score - Seconds
- Max Wait Time
- Max Wait Time with No Agent
- Max Wait Time with No Agent Time Reached
- Timeout Action
- Tier Rules Apply
- Tier Rule Wait Second
- Tier Rule Wait Multiply Level
- Tier Rule No Agent No Wait
- Discard Abandoned After
- Abandoned Resume Allowed
- Caller ID Name Prefix
- Announce Sound
- Announce Frequency
- Exit Key
- Description
- Agent Call Center Login
- Call Detail Records
- Call Flows
- Call Recordings
- Call Routing
- Conference
- Conference Center
- Conference Controls
- Conference Profiles
- Contacts
- Fax Server
- Follow Me
- GS Wave
- IVR Menu
- Messages
- Operator Panel
- Phrases
- Music on Hold
- Queues
- Recordings
- Ring Groups
- Streams
- Time Conditions
- Voicemail