Applications

In the Applications menu (Apps) section you will find Bridges, Call Block, Call Broadcast, Call Center, Call Detail Records, Call Flows, Conference Center, Conference Controls, Conference Profiles, Contacts, Fax Server, Follow Me, Grandstream Wave, IVR Menu, Music on Hold, Operator Panel, Phrases, Queues, Recordings, Ring Groups, Streams, Time Conditions and Voicemail. Other apps can be added also.

• Bridges
  • Bridge Examples
• Call block
• Call Broadcast
• Call Center
  • Call Center Queues
  • Call Center Agents
  • Call Center Agent Fields
  • Call Center Strategies
  • Agents
  • Music On Hold
  • Record
  • Time base score
  • Time base score - Seconds
  • Max Wait Time
  • Max Wait Time with No Agent
  • Max Wait Time with No Agent Time Reached
  • Timeout Action
  • Tier Rules Apply
  • Tier Rule Wait Second
  • Tier Rule Wait Multiply Level
  • Tier Rule No Agent No Wait
  • Discard Abandoned After
  • Abandoned Resume Allowed
  • Caller ID Name Prefix
  • Announce Sound
  • Announce Frequency
  • Exit Key
  • Description
  • Agent Call Center Login
    • Call Center Default Settings
• Call Detail Records
  • Post Dial Delay (PDD)
  • Recordings
  • Possible issues
    • No records showing up under Apps-Call Detail Records
  • XML CDR configuration
  • Harddrive space usage
  • CDR Default Settings
• Call Flows
  • Call Flow Example
• Call Recordings
• Call Routing
  • Call Forward and Do No Disturb
    • Enable Feature Sync on the Device
• Conference
  • Conference Settings
  • Enable Conferences
• Conference Center
  • Conference Center Options
  • Conference Center Rooms
    • Conference Center Rooms Settings
• Conference Controls
  • Default Conference Control
• Conference Profiles
  • Default Profile
• Contacts
• Fax Server
  • Fax Server Settings
  • New
  • Inbox
  • Sent
  • Fax ATA
  • FAX Default Settings
    • Troubleshooting Tips
    • Command Line Fax Statistics
• Follow Me
  • Follow Me Default Settings
• GS Wave
• IVR Menu
  • IVR Default Settings
• Operator Panel
  • Operator Panel Status
• Phrases
• Music on Hold
  • Music on Hold Tips
• Queues
• Recordings
  • Create a Recording
  • Edit Recording
  • Applying Recordings
  • Recordings Default Settings
• Ring Groups
  • Ring Group Example
• Streams
• Time Conditions
  • Time Conditions Example
  • Conditions
    • Time Conditions Default Settings
• Voicemail
  • Voicemail Options
    • Email Setup/Default Settings
    • Voicemail Variables
  • Voicemail Transcription