Email

Configure your email settings to enable notifications for voicemails, missed calls, transcriptions and faxes directly to your inbox.

Below are some example configurations for popular email providers:

• SMTP2GO

• Gmail

Review logs of sent or failed email attempts:

• Email Log

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Configuring Email Settings in FusionPBX v5.3

Follow these steps to set up email notifications:

1. Access the FusionPBX Web Interface

   Launch your web browser and navigate to your FusionPBX URL (e.g., http://<your-ip-or-domain>/).

2. Navigate to Default Settings

   From the menu, select Advanced > Default Settings.

3. Filter for Email Settings

   In the Default Settings section, choose “Email” from the drop-down filter.

4. Configure Email Parameters

   Update the following settings with your provider’s details:

   • smtp_host: Enter your SMTP server address (e.g., smtp.your-email-provider.com).

   • smtp_port: Set to 587 (or your provider’s specified port).

   • smtp_secure: Select tls (or ssl, depending on your provider’s requirements).

   • smtp_auth: Enable by setting to true.

   • smtp_username: Input your SMTP username.

   • smtp_password: Provide your SMTP password.

   • smtp_from: Specify the sender email address (e.g., noreply@example.com).

   • smtp_from_name: Define the sender’s display name (e.g., “FusionPBX Alerts”).

5. Save and Reload

   Save the changes and click Reload to apply the new settings.

6. Verify the Configuration

   From the menu. select Status > Email Queue and send a test email to ensure everything works as expected.

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SMTP2GO

SMTP2GO is a paid email service for sending email. They do however have 1,000 free messages a month and paid plans that are reasonable.

1. Sign up for the service

2. After you confirm your email, sign in. You can create an smtp user at this screen or in the next step.

3. Go to Settings > Users and create an smtp user or additional smtp users.

4. You can set authentication by ip address. It’s a good idea to set the limit here also from Unlimited to match which plan you choose.

5. Set the domain to your domain to make delivery seem as it came right from your own mail server. This can help sending to strict email domains.

6. From your FusionPBX server install go to Advanced > Default Settings > Email section.

Default Setting Subcategory	Default Setting Name	Default Setting Value	Default Setting Enabled	Default Setting Description
smtp_host	text	mail.smtp2go.com	True	email providers server address
smtp_from	text	emailaddress@gmail.com	True	smtp from emaill address
smtp_port	numeric	587	True	port number of the mail server provider
smtp_from_name	text	Voicemail	True	smtp from name
smtp_auth	text	TRUE	True	smtp auth is required
smtp_username	text	emailaddress@gmail.com	True	Use the full email address
smtp_password	text	**************************	True	typically the email password
smtp_secure	text	tls	True	tls or ssl depending on the provider.
smtp_validate_certificate	boolean	TRUE	True	set to false to ignore SSL certificate warnings e.g. for self-signed certificates
method	text	sendmail	False	smtp|sendmail|mail|qmail

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Gmail

Goto Advanced > Default Settings and under the Email Section. Make sure these settings are enabled. Once these values are set press the Reload button at the top right of the page.

• There is a good chance you will have to do this via command line on your FusionPBX install https://accounts.google.com/b/0/DisplayUnlockCaptcha

• If you have a headless install(no desktop gui) then you will have to install lynx. Lynx is a command line web browser. For Debian you would type the example below. Follow the prompts for email address and password.

apt-get install lynx
lynx https://accounts.google.com/b/0/DisplayUnlockCaptcha

• You may also have to enable less secure apps https://support.google.com/accounts/answer/6010255?hl=en

Default Setting Subcategory	Default Setting Name	Default Setting Value	Default Setting Enabled	Default Setting Description
smtp_host	text	smtp.gmail.com	True	email providers server address
smtp_from	text	emailaddress@gmail.com	True	smtp from emaill address
smtp_port	numeric	587	True	port number of the mail server provider
smtp_from_name	text	Voicemail	True	smtp from name
smtp_auth	text	true	True	smtp auth is required
smtp_username	text	emailaddress@gmail.com	True	Use the full email address
smtp_password	text	**************************	True	typically the email password
smtp_secure	text	tls	True	tls or ssl depending on the provider.
smtp_validate_certificate	boolean	true	True	set to false to ignore SSL certificate warnings e.g. for self-signed certificates
method	text	smtp	True	smtp|sendmail|mail|qmail

To see if there are any failed email attempts goto Status > Emails. Once the issue causing the emails to fail is found you can click to resend them.

Note

The log is stored in the /tmp directory.

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Email Log

Successfully sent email example.

cat /tmp/mailer-app.log

• X-FusionPBX-Domain-Name: sub.domain.tld

• X-FusionPBX-Email-Type: voicemail

• X-FusionPBX-Call-UUID: 9jys3222-e9dd-4dc1-89df-aafb21349c5f

• X-FusionPBX-Domain-UUID: f98j8df-37da-4cef-bf42-0dc8c2093f9b

• Subject: =?utf-8?B?Vm9pY2VtYWlsIGZyb20gNDIwIDw0MjA+IDAwOjAwOjE0?=

• From: server notify

• Reply-to:

• To: len.pgh@gmail.com

• Date:

• Add Address: len.pgh@gmail.com

• SMTP -> FROM SERVER:220 smtp.gmail.com ESMTP d192-v6sm2771356qkb.46 - gsmtp

• SMTP -> FROM SERVER: 250-smtp.gmail.com at your service, [192.168.100.113]

• 250-SIZE 35882577

• 250-8BITMIME

• 250-STARTTLS

• 250-ENHANCEDSTATUSCODES

• 250-PIPELINING

• 250-CHUNKING

• 250 SMTPUTF8

• SMTP -> FROM SERVER:220 2.0.0 Ready to start TLS

• SMTP -> FROM SERVER: 250-smtp.gmail.com at your service, [192.168.100.113]

• 250-SIZE 35882577

• 250-8BITMIME

• 250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH

• 250-ENHANCEDSTATUSCODES

• 250-PIPELINING

• 250-CHUNKING

• 250 SMTPUTF8

• SMTP -> FROM SERVER:250 2.1.0 OK d192-v6sm2771356qkb.46 - gsmtp

• SMTP -> FROM SERVER:250 2.1.5 OK d192-v6sm2771356qkb.46 - gsmtp

• SMTP -> FROM SERVER:354 Go ahead d192-v6sm2771356qkb.46 - gsmtp

• SMTP -> FROM SERVER:250 2.0.0 OK 1527795092 d192-v6sm2771356qkb.46 - gsmtp

• SMTP -> FROM SERVER:221 2.0.0 closing connection d192-v6sm2771356qkb.46 - gsmtp

Message sent!