Extensions

Extensions define the information needed for an endpoint such as a hard phone, soft phone or some other device to connect to the SIP server. The extension is the SIP username and the password is the secret used for authentication. The domain name servers (DNS) to purposes it, locates the server to register to and is the realm that determines which domain the endpoint is registering to.

Basic Settings

• Extension

  Enter the alphanumeric extension. The default configuration allows 2 - 7 digit extensions.

• Number Alias

  If the extension is numeric then number alias is optional. The primary purpose of this field is when the extension is not a number then the number alias is required. Note a numeric extension and number alias does not currently work.

• Range

  Enter the number of extensions to create. Increments each extension by 1.

• Voicemail Password

  Enter the numeric voicemail password here.

• Account Code

  Used with billing systems if you don’t have a billing system then its optional.

• Effective caller ID Name

  Internal Caller ID name

• Effective Caller ID Number

  Internal caller ID number usually set to the extension number.

• Outbound Caller ID Name

  Used by the outbound route for external caller ID name. Business or Organization typically is set here.

• Outbound Caller ID Number

  Used by the outbound route for external caller ID number here. Business or Organization number goes here.

• Emergency Caller ID Name

  This is used when calling out to an emergency service like 911.

• Emergency Caller ID Number

  This is used when calling out to an emergency service like 911.

• Directory Full Name

  The first and last name used in the directory. You can call that directory with *411

• Directory Visible

  Select whether to hide the name from the directory.

• Directory Extension Visible

  Select whether announce the extension when calling the directory.

• Limit Max

  Set max number of outgoing calls for this user.

• Limit Destination

  Set the destination to send the calls when the max number of outgoing calls has been reached.

• Voicemail Enabled

  Enable or disable voicemail for this extension.

• Voicemail Mail To

  The email address for sending voicemail to email.

• Voicemail File

  Select whether to send the voicemail as an attachment or as a link in the email.

• Voicemail Keep Local

  Choose whether to keep the voicemail in the system after sending the email notification.

• Missed Call

  Set the missed call to true and set the email address if you want to receive an email for missed calls that were routed through the dialplan to and was not answered by the extension.

• Toll Allow

  Enter the toll allow value here. (Examples: domestic,international,local) This can be set to any name you want it sets a variable that can be a condition on the outbound routes.

• Call Timeout

  Set the timeout for the call ringing.

• Call Group

  You can define any call group you want the following groups are examples: sales, support, billing. These are used for group intercept or calls can be sent to the call group.

• Call Screen

  If set will ask the caller to identify themselves. Their response will be recorded and offered to the person receiving the call.

• Record

  Whether to record local, inbound, outbound, or all calls that were sent directly to this extension.

• Hold Music

  Select music or ring tones that will be used for music on hold for this extension.

• Context

  The context is set by default to match the domain name or IP addres. It is usually correct by default and doesn’t need to be changed in most cases.

• Enabled

  Extension enabled or disabled.

• Description

  A description for the extension.

Advanced Settings

Advanced settings in extensions. Be sure to know what and why you are changing these settings or you will risk causing issues for the extention.

• Auth ACL

  Advanced auth acl uses.

• CIDR

  Advanced cidr uses.

• SIP Force Contact

  Choose whether to rewrite the contact port, or rewrite both the contact IP and port.

• SIP Force Expires

  To prevent stale registrations SIP Force expires can override the client expire.

• MWI Account

  MWI Account with user@domain of the voicemail to monitor.

• SIP Bypass Media

  Choose whether to send the media stream point to point or in transparent proxy mode.

• Absolute Codec String

  Absolute Codec String for the extension.

• Force ping

  Use OPTIONS to detect if extension is reacheable.

• Domain

  The domain the extension is currently saved on.

• Dial String

  Location of the endpoint.