Music on HoldΒΆ

Music on hold can be in WAV or MP3 format. To play an MP3 file you must have mod_shout enabled on the ‘Modules’ tab. You can adjust the volume of the MP3 audio from the ‘Settings’ tab. For best performance upload 16 bit, 8/16/32/48 kHz mono WAV files.

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  • Click the edit pencil on the right to customize music on hold options. This can be done on each kHz group.
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