List of queues for the call center.
Call Center Queues¶
- To add a Call Center Queue click the plus edit icon on the right
- Once a Queue is created click the edit pencil icon on the right. At the top right you can view, stop, start, restart and save the queue
Call Center Agents¶
List of call center agents.
- From Apps > Call Center click Agents at the top right to access Call Center Agents
- Click the plus icon on the top right to add agents