Extensions

The Extensions define the information needed to regiser to the SIP accounts.
  • Extension
    Enter the alphanumeric extension. The default configuration allows 2 - 7 digit extensions.
  • Number Alias
    If the extension is numeric then number alias is optional. The primary purpose of this field is when the extension is not a number then the number alias is required. Note a numeric extension and number alias does not currently work.
  • Range
    Enter the number of extensions to create. Increments each extension by 1.
  • Voicemail Password
    Enter the numeric voicemail password here.
  • Account Code
    Enter the account code here.
  • Effective Caller ID Name
    Enter the internal caller ID name here.
  • Effective Caller ID Number
    Enter the internal caller ID number here.
  • Outbound Caller ID Name
    Enter the external (public) caller ID name here.
  • Outbound Caller ID Number
    Enter the external (public) caller ID number here.
  • Emergency Caller ID Name
    Enter the emergency caller ID name here.
  • Emergency Caller ID Number
    Enter the emergency caller ID number here.
  • Directory Full Name
    Enter the first name followed by the last name.
  • Directory Visible
    Select whether to hide the name from the directory.
  • Directory Extension Visible
    Select whether announce the extension when calling the directory.
  • Limit Max
    Enter the max number of outgoing calls for this user.
  • Limit Destination
    Enter the destination to send the calls when the max number of outgoing calls has been reached.
  • Voicemail Enabled
    Enable/disable voicemail for this extension.
  • Voicemail Mail To
    Enter the email address to send voicemail to (optional).
  • Voicemail File
    Select a listening option to include with the email notification.
  • Voicemail Keep Local
    Choose whether to keep the voicemail in the system after sending the email notification.
  • Missed Call
    Select the notification type, and enter the appropriate destination.
  • Toll Allow
    Enter the toll allow value here. (Examples: domestic,international,local)
  • Call Timeout
    Enter the call timeout.
  • Call Group
    Enter the user call group here. Groups available by default: sales, support, billing. These are just example you can use any group names you would like.
  • Call Screen
    Choose whether to enable or disable call screening.
  • Record
    Choose whether to record local, inbound, outbound, or all.
  • Hold Music
    Select the Music on Hold Category here.
  • Context
    Enter the user context here. The context is set by default to match the domain name. It is usually correct by default and doesn’t need to be changed.
  • Enabled
    Set the status of the extension.
  • Description
    Set a description for the extension.